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Repair Process

Pony Repair Process

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  1. Fill out the form on the checkout page if you know what you want. If you want an estimate then fill out the form below. 
  2. Send in the pony via USPS using a flat rate box.
  3. I notify you via email that I've received the pony and accessed the damage. 
  4. I always clean ponies before any damage repair. This involves a soap bath soak. 
  5. Whenever I'm repainting a face or cutie mark I remove it completely with 100% Acetone and give the pony another bath.

 

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